Tax Strategy Support That Actually Works
Getting real answers when you need them most. Our support team knows Canadian tax law inside and out—because they've been where you are.
Get Support NowWhy Our Support Feels Different
Here's what I've learned after fifteen years helping Canadian businesses with tax strategy—most support feels like you're talking to someone reading from a script. That's not how we work.
When Marlene from our Vancouver office gets your call about quarterly estimates, she's not just looking up answers in a database. She spent twelve years as a CRA auditor before joining us. When Hassan in Toronto walks you through deduction strategies, he's drawing from a decade of helping manufacturing companies just like yours.
- Direct access to tax specialists who've worked your industry
- Response within 4 hours during business days, often much faster
- Follow-up documentation so nothing gets lost in translation
- Escalation to senior consultants when situations get complex
- Year-round availability, not just during tax season
The difference shows up in those tricky moments—when the CRA sends an unexpected notice, or when you're trying to structure a major purchase before year-end. That's when you need someone who gets it right the first time.
How We Handle Your Questions
Quick Assessment
We route your question to the right specialist based on complexity and urgency. Simple questions get fast answers, complex situations get the attention they deserve.
Expert Review
Your assigned specialist reviews your file, considers your specific situation, and prepares a response that addresses not just your immediate question but related considerations.
Clear Communication
We explain our recommendations in plain language, provide documentation for your records, and make sure you understand the implications before moving forward.
The process works because we've refined it through thousands of client interactions. Every step exists for a reason—to get you accurate information quickly while building a complete picture of your tax situation.
Meet Your Support Lead
Priscilla coordinates our support team from our BC office, and she's probably helped more Canadian businesses navigate tax challenges than anyone I know. Before joining lytheraquos, she spent eight years with a Big Four firm handling complex corporate restructurings.
What Sets Our Team Apart
Every support specialist maintains their professional designation and completes 40 hours of continuing education annually. More importantly, they work directly with clients—they're not just answering phones, they're solving real business problems every day.
Priscilla's team handles everything from straightforward deduction questions to complex multi-province situations. They've seen the patterns that trip up businesses, and they know how to prevent small issues from becoming expensive problems.
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